Yadav Iron Works Company Return & Refund Policy

At Yadav Iron Works Company, we are committed to ensuring your satisfaction with our products. We strive to provide high-quality ironworks that meet your expectations. However, we understand that there may be instances where you need to return a product or seek a refund. Therefore, we have outlined our Return & Refund Policy to make the process as smooth and transparent as possible.

1. Return Policy:

1.1 Eligibility for Returns:
– Products eligible for returns must be unused, in the same condition as you received them, and in their original packaging.
– Returns are only accepted within [X] days from the date of purchase.
– Custom-made or personalized products are not eligible for returns unless they are defective or damaged upon receipt.

1.2 Initiation of Return:
– To initiate a return, please contact our customer service team at [contact email/phone number] to obtain a Return Merchandise Authorization (RMA) number.
– Clearly state the reason for the return and provide any necessary documentation, such as proof of purchase.

1.3 Return Shipping:
– Customers are responsible for the shipping costs associated with returning the product unless the return is due to a defect or error on our part.
– We recommend using a trackable shipping method to ensure the safe return of the product.

1.4 Inspection and Approval:
– Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria mentioned above.
– If the return is approved, we will process the refund or exchange according to your preference.

1.5 Refund Processing Time:
– Refunds will be processed within 10 business days from the date of approval.
– The refund will be issued to the original payment method used for the purchase.

2. Refund Policy:

2.1 Eligibility for Refunds:
– Refunds are only applicable for products that are defective, damaged during transit, or if you received the wrong item.
– If you are dissatisfied with the product for any other reason, please refer to our Return Policy for information on returns.

2.2 Refund Process:
– To request a refund, please contact our customer service team within [X] days of receiving the product.
– Provide detailed information about the issue, including photographs if applicable, to expedite the process.
– Once your refund request is approved, we will initiate the refund process.

2.3 Refund Processing Time:
– Refunds will be processed within 10 business days from the date of approval.
– The refund will be issued to the original payment method used for the purchase.

3. Exceptions:
– Products that have been used, damaged due to misuse, or are not in their original condition may not be eligible for returns or refunds.
– Clearance or discounted items are sold as-is and are not eligible for returns or refunds unless they are defective.

4. Customer Satisfaction:
– At Yadav Iron Works Company, customer satisfaction is our top priority.
– If you have any concerns or questions regarding our Return & Refund Policy, please feel free to contact our customer service team for assistance.

5. Policy Updates:
– We reserve the right to update or modify our Return & Refund Policy at any time without prior notice.
– Any changes to the policy will be effective immediately upon posting on our website.

By making a purchase from Yadav Iron Works Company, you acknowledge that you have read, understood, and agreed to our Return & Refund Policy.

If you have any further questions or require assistance, please don’t hesitate to contact us. Thank you for choosing Yadav Iron Works Company.